Blog Post

Kari's Law Goes Federal

Federal Communications Commission • February 21, 2020

 Requirements took effect on February 16, 2020

In August 2019, the Commission adopted rules implementing two federal laws that strengthen emergency calling: Kari’s Law and Section 506 of RAY BAUM’S Act.

Kari’s Law – Direct Dialing and Notification for MLTS

Kari’s Law is named in honor of Kari Hunt, who was killed by her estranged husband in a motel room in Marshall, Texas in 2013. Ms. Hunt’s 9-year-old daughter tried to call 911 for help four times from the motel room phone, but the call never went through because she did not know that the motel’s phone system required dialing “9” for an outbound line before dialing 911.

Congress responded by enacting Kari’s Law in 2018. Kari’s Law requires direct 911 dialing and notification capabilities in multi-line telephone systems (MLTS), which are typically found in enterprises such as office buildings, campuses, and hotels. The statute provides that these requirements take effect on February 16, 2020, two years after the enactment date of Kari’s Law. In addition, Kari’s Law and the federal rules are forward-looking and apply only with respect to MLTS that are manufactured, imported, offered for first sale or lease, first sold or leased, or installed after February 16, 2020.

Under the statute and the Commission’s rules, MLTS manufacturers and vendors must pre-configure these systems to support direct dialing of 911—that is, to enable the user to dial 911 without having to dial any prefix or access code, such as the number 9. In addition, MLTS installers, managers, and operators must ensure that the systems support 911 direct dialing.

The Commission’s rules also implement the notification requirement of Kari’s Law, which is intended to facilitate building entry by first responders. When a 911 call is placed on a MLTS system, the system must be configured to notify a central location on-site or off-site where someone is likely to see or hear the notification. Examples of notification include conspicuous on-screen messages with audible alarms for security desk computers using a client application, text messages for smartphones, and email for administrators. Notification shall include, at a minimum, the following information:

The fact that a 911 call has been made;
  • A valid callback number; and
  • The information about the caller's location that the MLTS conveys to the public safety answering point (PSAP) with the caller to 911; provided, however, that the notification does not have to include a callback number or location information if it is technically infeasible to provide this information. (47 CFR § 9.3.)
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A police officer is holding a microphone in his pocket.
By East Texas Council of Governments December 19, 2024
State agencies, local governments, nonprofit organizations, universities or colleges, and federally recognized Native American tribes can soon apply for FY 2026 grant funds from the Office of the Governor, Public Safety Office , State Homeland Security Grant Program and Criminal Justice division. New and continuing applicants in ETCOG’s fourteen (14) county region are invited to attend FREE grant application workshops hosted by the ETCOG Public Safety division . Workshops for each grant category to be held virtually from December 18, 2024, through February 13, 2025. Grant funding will be available for the following programs: Homeland Security State Homeland Security Program – Regular Projects (SHSP-R) Law Enforcement Terrorism Prevention Activities (LETPA) Criminal Justice General Victim Assistance Direct Services Program (VOCA) Violence Against Women Justice and Training Program (VAWA) Juvenile Justice & Truancy Prevention Grant Program (SF-JJTP) Criminal Justice Program (DJ-JAG) “The goal is to improve public safety, support victims of crime, and assist jurisdictions by filling gaps in the region via funding that promotes innovative solutions to regional problems,” said ETCOG’s Public Safety Director, Stephanie Heffner. “We help applicants understand what needs to go into their grant applications and what they have to track once they receive funding from the state so we can successfully bring public safety projects to East Texas.” Workshops for Homeland Security will be held on the following dates: Wednesday, December 18, 2024 - 10:00 AM Wednesday, January 1, 2025 - 10:00 AM Wednesday, January 8, 2025 - 10:00 AM Wednesday, January 15, 2025 - 10:00 AM Wednesday, January 22, 2025 - 10:00 AM Wednesday, January 29, 2025 - 10:00 AM Wednesday, February 5, 2025 - 10:00 AM Workshops for Criminal Justice will be held on the following dates: Monday, January 7, 2025 - 2:00 PM Wednesday, January 15, 2025 - 10:00 AM Thursday, January 23, 2025 - 2:30 PM Wednesday, January 29, 2025 - 2:00 PM Workshops are mandatory if you plan to apply for funding. To participate in a virtual workshop for Homeland Security, visit www.pineywoods911.com/homeland-security . To participate in a virtual workshop for Criminal Justice, visit www.pineywoods911.com/criminal-justice .
A woman in a police uniform is standing in a park.
By ETCOG Public Safety December 17, 2024
The East Texas Council of Governments (ETCOG) announces $3.4 million in grants from the Governor's Public Safety Office awarded to East Texas jurisdictions and nonprofits.
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